Vienna Greeters Privacy Statement
Like almost all websites, we also collect anonymous data about all visitors to our website. This helps us to see where they come from, which pages they visit and how long they spend on the site.
We store personal data of all persons who send us a greet request. We need this information to find someone who can meet you.
We also store data from greeters and members who want to join us and from website visitors who use our contact form for a request or message.
The storage of data on a server takes place only as long as we need it for processing.
We treat your data with the care and respect it deserves. If you are unsure about the information you give us, please let us know and we will help you as much as possible. According to the General Data Protection Regulation (GDPR) issued by the EU, the deletion of personal data is possible at any time upon request.
Vienna Greeters – Verein zur Durchführung von Stadtspaziergängen
Jonathan Irons (Chairman)
Types of processed data:
- Inventory data (e.g., names, addresses).
- contact information (e.g., e-mail, phone numbers).
- usage data (e.g., websites visited, interest in content, access times).
- Meta / communication data (e.g., device information, IP addresses).
Affected Person Categories
Visitors and users of the online offer (interested parties, guests, members, below we refer to the affected persons as “users”).
Purpose of Processing
- Provision of the online offer, its functions and contents.
- Answering contact requests and communicating with users.
- Safety measures.
- Reach Measurement / Marketing
is any information that relates to an identified or identifiable natural person (hereinafter “the affected person”); a natural person is considered as identifiable, which can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, to an identification number, to location data, to an online identifier (eg cookie) or to one or more special features, that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.
is any process performed with or without the aid of automated procedures, or any such process associated with personal information. The term goes far and includes virtually every handling of data.
is the natural or legal person, public authority, agency or other body that alone or together with others decides on the purposes and means of processing personal data.
Relevant Legal Terms
In accordance with Art. 13 GDPR, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: The legal basis for obtaining consent is Article 6 (1) part a and Art. 7 GDPR, the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the response to inquiries is Art. 6 (1) part b GDPR, the legal basis for processing in order to fulfil our legal obligations is Art. 6 (1) part c GDPR, and the legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) part f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 part d GDPR as legal basis.
Working with contract processors and third parties
If in the context of our processing, we disclose data to other persons and companies (contract processors or third parties), transmit them to them or otherwise grant access to the data, this will only be done on the basis of a legal permission (eg if a transmission of the data to third parties, as required by payment service providers, pursuant to Art. 6 (1) (b) GDPR to fulfil the contract), you have consented to a legal obligation or based on our legitimate interests (eg the use of agents, webhosters, etc.).
If we commission third parties to process data on the basis of a so-called “contract processing contract”, this is done on the basis of Art. 28 GDPR.
Submissions to third countries
If we process data in a third country (ie outside the European Union (EU) or the European Economic Area (EEA)) or in the context of the use of third-party services or disclosure or transmission of data to third parties, this will only be done if it is to fulfil our (pre) contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of Art. 44 et seq. GDPR. That the processing is e.g. on the basis of specific guarantees, such as the officially recognized level of data protection (eg for the US through the Privacy Shield) or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).
Rights of data subjects
You have the right to ask for confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR.
You have accordingly. Art. 16 GDPR the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you.
In accordance with Art. 17 GDPR, they have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR.
You have the right to demand that the data relating to you, which you have provided to us, be obtained in accordance with Art. 20 GDPR and request their transmission to other persons responsible.
According to. Art. 77 GDPR you have the right to file a complaint with the competent supervisory authority.
You have the right to grant consent in accordance with. Art. 7 para. 3 GDPR with effect for the future
Right to Object
You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may in particular be made against processing for direct marketing purposes.
Cookies and Right to Oppose Direct Mail
“Cookies” are small files that are stored on users’ computers. Different information can be stored within the cookies. A cookie is primarily used to store the information about a user (or the device on which the cookie is stored) during or after his visit to an online offer. Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online service and closes his browser. In such a cookie, e.g. the contents of a shopping cart are stored in an online store or a login jam. The term “permanent” or “persistent” refers to cookies that remain stored even after the browser has been closed. Thus, e.g. the login status will be saved if users visit it after several days. Likewise, in such a cookie the interests of the users can be stored, which are used for range measurement or marketing purposes. A “third-party cookie” refers to cookies that are offered by providers other than the person who manages the online offer (otherwise, if it is only their cookies, this is called “first-party cookies”).
If users do not want cookies stored on their computer, they will be asked to disable the option in their browser’s system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
The hosting services we use are designed to provide the following services: infrastructure and platform services, computing capacity, storage and database services, collateral and technical maintenance services we provide for the purpose of making our services available.
Here we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of guests, visitors, prospective customers and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer. Art. 6 para. 1 part f GDPR i.V.m. Art. 28 GDPR (conclusion of contract processing contract).
Collection of access data and logfiles
We, or our hosting provider, collects on the basis of our legitimate interests within the meaning of Art. 6 (1) part f. GDPR Data on every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Logfile information is stored for security purposes (for example, to investigate abusive or fraudulent activities) for a maximum of 7 days and then deleted. Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.
Provision of agreed services
We process inventory data (e.g., names and addresses as well as contact information of guests), contract data (e.g., in requested and realised greets) for the purpose of fulfilling our agreements with guests in accordance with Art. Art. 6 para. 1 lit b. GDPR. The entries marked as obligatory in online forms are required for the agreement of a Greet or the admission as Greeter or member.
As part of the use of our online services, we store the IP address and the time of each user action. The storage is based on our legitimate interests, as well as the user’s protection against misuse and other unauthorised use. A transfer of these data to third parties does not take place, unless it is necessary for the prosecution of our claims or there is a legal obligation in accordance with. Art. 6 para. 1 part c GDPR.
We process usage data (e.g., the visited web pages of our online offering, interest in our products) and content data (e.g., entries in the contact form or user profile) for advertising purposes in a user profile to inform the user e.g. To display product instructions based on their previously used services.
The deletion of the data takes place after the expiration of legal warranty and comparable obligations, the necessity of the storage of the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after its expiration. Information in the customer’s account remains until it is deleted.
Administration, Greet Organization, Contact Management
We process data in the context of administrative tasks as well as the organization of our association, financial accounting and compliance with legal obligations, such as: archiving. We process the same data that we process in the course of rendering our contractual services. The processing principles are Art. 6 para. 1 part c. GDPR, Art. 6 para. 1 part f. GDPR. The processing affects guests, greeters, members and other website visitors. The purpose and interest in processing lie in the administration, greet organization, archiving of data, that is, tasks that serve to maintain our business, perform our duties and provide our services. The deletion of the data in terms of contractual performance and contractual communication is in line with the information given in these processing activities.
Furthermore, based on our business interests, we store information about suppliers, promoters and other business partners, e.g. for later contact. We generally store this majority of company-related data permanently.
Greeters create a user account to activate. As part of the registration, the required mandatory information will be provided. The data entered during registration will be used for the purpose of using the offer. Users may be informed by email about our services or registration-related information, such as changes in the scope of our services or technical circumstances. If a Greeter terminates their collaboration, their data will be deleted with respect to the user account, subject to their retention is for commercial or tax law reasons according to Art. 6 para. 1 part c GDPR necessary. It is the responsibility of the gardeners to secure their data upon termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the collaboration.
As part of the use of our registration function and the use of user accounts, the IP address and the time of the respective user action will be saved. The storage is based on our legitimate interests, as well as the user’s protection against misuse and other unauthorized use. A transfer of these data to third parties does not take place unless it is necessary for the prosecution of our claims or there is a legal obligation in accordance with. Art. 6 para. 1 part c GDPR. The IP addresses will be anonymized or deleted after 7 days at the latest.
When contacting us (for example via the contact form, email, telephone or via social media), the information provided by the user for processing the contact request and processing it is processed according to Art. 6 para. 1 part b) GDPR. User information can be stored in a Customer Relationship Management System (“CRM System”) or similar request system.
We will delete the requests as soon as they are no longer required. We check the necessity every two years; furthermore, the legal archiving obligations apply.
Comments and posts
If users leave comments or other contributions in the internal area, their IP addresses are based on our legitimate interests within the meaning of Art. 6 para. 1 part f. GDPR stored for 7 days. This is for our own safety; if someone leaves illegal content in comments and contributions (insults, prohibited political propaganda, etc.). In this case, we ourselves can be prosecuted for the comment or post and are therefore interested in the identity of the author.
Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active code)
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
For more information about Google’s data usage, hiring and opt-out options, please visit Google’s websites: https: // www .google.com/intl/en/policy/privacy/partners (“Google Data Usage When You Use Our Partners Sites or Apps”), http://www.google.com/policies/technologies/ads (” Use of data for promotional purposes “), http://www.google.com/settings/ads (“Manage information Google uses to show you ads”).
Social media online presence
We maintain an online presence on Facebook and Twitter to communicate with guests, visitors and users active there and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators.
Many thanks to our kind colleagues at Hamburg Greeters who were instrumental in preparing this document. Visit Hamburg!